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  • HOW TO GET A CERTIFICATE OF WORK?
    Workforce control document approval procedures are carried out by the TR Ministry of Labor and Social Security. After authorization procedures; • MSDS • Invoice/Translation A systematic application is made with the documents, and upon the approval of the application, the approval is received and the import procedures are completed.
  • CAN THE WORK PERMIT PERIOD BE EXTENDED? WHAT ARE THE REQUIRED THINGS FOR EXTENSION?
    Extension process must be done before work permit period finishes. The documents required for the extension process vary according to the characteristics of the person.
  • WHEN CAN I GET MY CARD AFTER MY APPLICATION APPROVED?
    Once your application is approved, your card will be sent 1 week later, to the company that you work for.
  • WHO SHOULD APPLY FOR RESIDENCE PERMIT?
    We apply for a residence permit for foreigners who are in Turkey with visa exemption and want to stay longer and want to work in Turkey.
  • DOES A WORK PERMIT COUNT AS A RESIDENCE PERMIT?
    Foreigners who have a work permit also has a residence permit up to the duration of the work permit.
  • WHAT ARE THE TYPES OF RESIDENCE PERMIT?
    You can apply for residence permit in Turkey, according to your purpose of stay. Types of residence permits; -Short-term residence permit -Family residence permit -Student residence permit -Long-term residence permit -Humanitarian residence permit
  • WHAT IS WORK PERMIT?/ WHO CAN APPLY FOR WORK PERMIT?
    Foreigners, who wants to work legally in a company in Turkey must apply for work permit. Without work permit, fines are imposed on the foreigner and the firm working.
  • WHAT IS IMEI REGISTRATION APPLICATION? HOW IS IT DONE?
    There are 2 methods for IMEI registration application, and it can be done for individual and imported devices. • Registration Method with Individual Application: Registration of mobile phones brought to Turkey with a passport from abroad, checking the registration right through the e-Government system, if there is a right to register, they can register with the necessary information of the person entering the country and paying the fee. • Registration Method by Import: After the customs procedures of the imported devices are completed, an IMEI registration application is made to the Information Technologies Authority with the customs documents registered. By following the whole process, IMEI numbers are activated and made available for use.
  • WHAT IS THE IMEI NUMBER/HOW CAN I KNOW THE IMEI NUMBER OF THE DEVICE?
    It is a 15-digit international electronic identification number for electronic devices. The IMEI number can be learned by dialing *#06# from the search section of your device.
  • HOW CAN I OPEN MY DEVICE WITH CHANGED IMEI?
    For the relevant transaction, you must first contact the company from which you purchased the device by applying with your T.R. ID number or foreigner ID number. If the device has been purchased through import, it should apply to the importer or manufacturer.
  • WHAT IS TPS-BTK CERTIFICATE OF CONFORMITY? WHAT DOES IT DO?
    In order for the IMEI numbers of the imported devices to be registered and used in Turkey, the compliance of the IMEI numbers within the framework of the Ministry of Commerce and BTK legislation must be obtained. In case of non-compliance, the imported devices can not be registered in Turkey.
  • HOW LONG DOES DEVICES BROUGHT FROM ABROAD CAN BE USED IN TURKEY WITHOUT REGISTRATION?
    The registration period of devices brought from abroad is 120 days. If this period is completed, the devices that fall into the unregistered status are closed to communication.
  • WHAT IS TAREKS? HOW TO GET CERTIFICATE OF CONFORMITY?
    Tareks, It is a platform that enables inspections that is base on risk for every product subject to import and export in order to protect both consumers and producers in terms of safety and compliance with standards. T.R. An e-signature is entered into the Risk Based Control System in Foreign Trade of the Ministry of Commerce. As a result of the correct and complete entry of the product information to be imported into the system and the application, the file is submitted to the expert's approval and compliance is obtained.
  • WHICH PRODUCTS DOES TAREKS COVER- HOW LONG DOES IT LAST?
    It includes products that are subject to quality control in export and import, such as building materials, cameras, mobile phone cameras, chargers, batteries, electrical equipment, radio and telecommunication terminal equipment, batteries and accumulators, which are subject to product safety inspection in import.
  • WHAT INFORMATION IS INCLUDED IN THE USER'S MANUAL?
    It contains information on how the consumer will use the product, its installation,technical specifications and other details. User manuals must comply with current published legislation.
  • WHO SHOULD PREPARE MSDS?
    MSDS preparation is a process that requires technical knowledge and its legal requirements are quite detailed. Therefore, only certified experts who have been trained can prepare the Safety data sheets.
  • WHAT IS COSMETIC PRODUCT NOTIFICATION ? / WHICH MINISTRY DOES IT DEPEND ON?
    A cosmetic product must be submitted to the institution before it can be marketed according to the Cosmetics Regulation. The relevant process is within the scope of the Ministry of Health.
  • HOW MANY DAYS IS THE MEDICINE LICENSE PERIOD?
    The licensing period after the preliminary evaluation to be made by the relevant institution of the Ministry is 210 days.
  • WHAT PROCEDURES SHOULD BE FOLLOWED FOR MEDICATION LICENSE?
    The basic steps regarding the research, development, registration and placing on the market of a medicinal product for human use are listed below: • R&D studies • Pre-clinical studies • Clinical studies (phase studies) • License application and licensing process
  • WHO HAVE TO DO COSMETIC PRODUCT NOTIFICATION?
    Managers for manufactured products and importers for imported products have to make cosmetic product notifications.
  • WHAT IS PTS (PRODUCT TRACKING SYSTEM)?
    It is a system used to ensure the production, placing on the market and product tracking of all manufactured or imported Medical Devices, Cosmetics and Biocidal products. The Product Tracking System is carried out by the MINISTRY OF HEALTH, Turkey Pharmaceuticals and Medical Devices Agency.
  • WHAT IS BIOCIDAL PRODUCT LICENSE? WHERE TO BUY?
    In accordance with the Biocidal Products Regulation, it is the document required to be able to supply the product to the market following the evaluation of the biocidal product and the documents pertaining to the product by the relevant institution. Biocidal product license is issued by the Ministry of Health.
  • WHAT IS THE MSDS DOCUMENT? HOW IS IT PREPARED?
    It is a technical document that will help you get detailed and detailed information about a product. SDS-MSDS is a document issued to control chemicals in the workplace about a substance or mixture. It refers to the document that contains detailed information on the properties of harmful substances and mixtures and the safety measures to be taken according to the hazard characteristics in the workplaces, in order to protect human health and the environment from the negative effects of harmful substances and mixtures.
  • HOW DOES IMPORT PROCEDURES PERFORMED FOR IMPORTED SUPPLEMENTARY FOOD PRODUCTS?
    Import transactions for imported food supplements are carried out by registering the import companies in the system, and then submitting the information and documents related to the product to the institution.
  • HOW TO GET SUPPLEMENTARY FOOD APPROVAL?
    In order to obtain supplementary food approval, an application should be made to the Provincial Directorates of Agriculture and Forestry by preparing the application file containing the relevant documents as per the instruction.
  • FOR AUTHORIZED TECHNICAL SERVICES, WHAT IS THE VALIDITY PERIOD OF THE SERVICE QUALIFICATION CERTIFICATE?
    The validity period of TSE Service Qualification Certificates issued by the Turkish Standards Institute (TSE) for authorized services is 1 year. An extension of the validity of the document (visa) is required every year.
  • WHAT IS THE AFTER SALES SERVICE QUALIFICATION CERTIFICATE (SSHYB)? HOW TO GET SSHYB?
    It is the document issued within the scope of the official application made to the Ministry of Commerce after the establishment of TSE certified technical services for the products imported to Turkey or produced in Turkey, in the number determined in the After Sales Services Regulation of the Ministry of Commerce. By the minimum number of technical services specified in the Ministry Regulation for your imported or manufactured product; After the Technical Service network is established, it is obtained by applying to the Ministry of Commerce.
  • WHAT IS TYPE APPROVAL EXEMPTION?
    Refers to the letter of conformity received for vehicles that do not exceed a certain speed ratio by applying to the Turkish Standards Institute.
  • WHAT IS COKEY CODE? HOW TO GET COKEY ID?
    The Cokey ID number is an information that enables the importer and manufacturer companies to be identified on the Ministry of Commerce portal and qualifies the company's identification number. The Cokey number is assigned as part of an official application to the Ministry of Commerce.
  • HOW LONG IS THE VALIDITY PERIOD OF THE AFTER SALES SERVICE QUALIFICATION CERTIFICATE (SSHYB)?
    The validity period of the After-Sales Service Qualification Certificate obtained from the Ministry of Commerce is 2 years. However, the contract period with the TSE certified technical service attached to this document is 1 year. In this context, Authorized service agreements between technical services and your company must be renewed every year and submitted to the Ministry of Commerce.
  • WHAT DOCUMENTS ARE REQUIRED TO GET A SERVICE QUALIFICATION CERTIFICATE?
    In order for an organization to receive a service competence certificate, there must be a service area where product repair and maintenance will be performed, a reception area where consumers will be met, and an area belonging to the administrative staff of the service. The documents requested for the service qualification certificate vary according to the product group to be repaired and maintained.
  • WHAT IS TSE HYB (SERVICE QUALIFICATION CERTIFICATE)?
    Technical services serving consumers; It is the document given to authorized service ınstitutions showing that it has the conditions set by the Turkish Standards Institute,passed inspections and controls, and has the required service quality.
  • WHEN ARE GEKAP STATEMENT AND PAYMENT TIMES?
    Gekap declarations and payments are made 4 times a year. Declaration and payment periods; • 1st term: January, February, March • 2nd term: April, May, June • 3rd term: July, August, September • Term 4: October, November, December In order to submit a complete Gekap statement in compliance with the legislation; It is necessary to make monthly calculations for import and production activities.
  • WHAT ARE THE APPENDIX NUMBER 1 PRODUCTS COVERED BY GEKAP?
    • Coolers/Air Conditioning devices, • Large white goods, • Television and monitors, • IT and telecommunications and consumer equipment • Lighting equipment, • Small household appliances, electrical and electronic equipment, etc. • Batteries, Accumulator • Tires • Paper, Cardboard, Plastic, Wood etc. packaging • Vegetable Oils, Mineral oils etc. • Medicines The products numbered Annex 1 within the scope of Gekap are not limited to this list. It is checked whether the products are included in the scope according to their features, definitions and GTIP numbers.
  • CAN I EXTEND THE TRADEMARK REGISTRATION PERIOD?
    Trademark registration must be renewed every 10 years. If it is not renewed, you will lose your trademark registration.
  • WHAT ARE THE MATTERS TO BE CONSIDERED WHEN BUILDING A BRAND?
    An application must be made by an expert attorney.
  • WHAT IS A TRADEMARK REGISTRATION CERTIFICATE?
    It is the legal guarantee of your brand logo. The trademark is registered and its use by others is prevented.
  • HOW LONG IS THE PROTECTION PERIOD OF REGISTERED TRADEMARKS?
    The protection period of the registered trademark is 10 years.
  • WHERE TO GET A TRADEMARK REGISTRATION CERTIFICATE?
    Brand patent certificate, It is given by the Turkish Patent and Trademark Office through trademark attorneys.
  • WHAT IS INVESTMENT INCENTIVE CERTIFICATE? / WHERE CAN I APPLY TO GET INVESTMENT INCENTIVE CERTIFICATE?
    Investment Incentive Certificate is a document that contains the characteristic values ​​of the investment and provides the opportunity to benefit from the support elements registered on it if the investment is made in accordance with these values ​​and the determined conditions. Obtaining an investment incentive certificate is subject to the procedures of the Ministry of Industry and Technology.
  • WHERE TO APPLY FOR A CONSUMER COMPLAINT?
    By selecting the Ministry to which the product subject to the complaint is connected to, through CIMER, the application for information regarding the complaint can be made through this portal. Consumer Arbitration Committees can be applied to in disputes up to 30.000 TL. The said limit was increased to 30,000 TL in 2022. In disputes over 30.000 TL, it is possible to apply to the court through the Legal channel.
  • FOR WHICH PRODUCTS TO BUY TRT BANDROL?
    It is received from radio, mobile phone, television, video and combined devices that can receive TRT broadcasts. All companies that import these devices are obliged to pay the bandrol tax and affix a bandrol to their devices.
  • WHAT IS APOSTILLE HOW TO GET? / HOW LONG DOES THE APPROVAL TAKE?
    The place where the apostille annotation will be made is determined by each country's own initiative, so it can vary from country to country. In Turkey, on the other hand, the competent authority differs in administrative and judicial documents. Apostille is a document approval system that ensures the authenticity of a document and its legal use in another country. The document to be approved by the apostille is approved by the notary public where the translation office or the translator is located. This translation, which is approved by the notary public of the Governorate/District Governorate, is taken to the governor's office in the provinces and to the district governorship (in the province and district where the notary is located) and certified.
  • WHAT ARE ISO CERTIFICATES?
    In any standard published by the International Standards Organization ISO, it is obtained as a result of meeting the required conditions. The ISO certificate is a certificate that documents business policy processes and increases the chance of competition both at home and abroad. The most received ISO certificates are as follows; ISO 27001, ISO 9001, ISO 14001 etc.
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